If you love your Fitness Passport membership, it’s always worth checking with us if your new employer has the program and we can transfer your membership over. Email us to check!


If you leave your current employer you are no longer eligible for the program and you are required to return your cards to your workplace facilitator (if applicable) for cancellation of your account. Alternatively, you may contact us by clicking the "Send Us An Enquiry" button at the top of this screen and attach a photo of the destroyed membership card/s (cut through the barcode). Until all applicable membership cards are returned, payments will still accrue and be payable by you.


If you have lost any or all of your Fitness Passport membership cards, a Lost Card Declaration (attached) will need to be completed & returned to us.