You can reset your password by going to and clicking "Login", and then “Forgot password”. 

You will need to enter the email address you signed up with, or the username which was assigned to you when you submitted your application.

You can select to receive a reset password code via email or your registered phone number. Enter this code on the next screen to reset your password. Your password should be at least 8 characters long and consist of at least one special character, one lowercase and one uppercase letter.

If you cannot remember the email address or username on your account, please contact us by clicking the "Send Us An Enquiry" button at the top of this screen.