Most facilities on the Fitness Passport program have a Fitness Passport iPad scanner at reception. Before you enter the facility, scan your Fitness Passport membership card on the Fitness Passport scanner each time you visit. This can be done by holding your card up to the camera to scan your barcode, or entering in your details manually when prompted.

If you are using a 24/7 gym where you use the gym’s swipe card/fob key, you must use this to gain entry on each visit.

For those facilities without scanners, simply show your membership card when you visit the gym or pool and sign the register to gain entry.

Failure to record your visit on a Fitness Passport scanner or sign in sheet may result in an administration fee being charged to your account.

Note: if you don’t have a photo on your membership card you may be required to show another form of photo identification to confirm your identity.

Do not leave your membership card at the gym or pool reception as you are liable for any misuse by unauthorised card holders.