Fitness Passport FAQ

When you sign up with Fitness Passport you join for a minimum 12-month contract period. If you elect to withdraw from the program inside that 12-month perio...

You can only downgrade from a Family to Single membership after the initial 12-month period is up. If you have completed the initial 12-month contract, plea...

If you love your Fitness Passport membership, it’s always worth checking with us if your new employer has the program and we can transfer your membership ov...

Memberships may be suspended for a minimum of 2 weeks and a maximum of 2 months without documentation, but for only for a maximum of 2 months per calendar y...

If you are injured and need to suspend your membership for up to 2 months, you can do this by logging in to www.fitnesspassport.com.au with your email and p...

You can continue your membership and continue to use the program whilst you are on leave. Alternatively, you can suspend your membership until you get bac...

If you choose to suspend your membership (subject to the relevant criteria identified above), your entire membership is suspended. There is no ability to su...

If you are transferring with your employer to a location where our Fitness Passport has facilities available, you can continue to use your membership. Howev...

If your new employer offers Fitness Passport, you can transfer to their program by logging into www.fitnesspassport.com.au using your email and password.  ...

Fitness Passport membership has an initial minimum contract of 12 months. Your membership will continue on after this 12 month period unless you notify us t...