Payments

I have made a payment, but haven’t received my card - why not?
The first payment you make is an administration/card processing fee.  Your card will be available on or before the date of your second payment. Our card...
Thu, 29 Nov, 2018 at 11:37 AM
What payment methods are available & how often am I charged?
Direct debit of your bank account is the only payment option available and generally occurs fortnightly on a Friday (there are a couple of employers who hav...
Thu, 15 Nov, 2018 at 4:30 PM
I missed a payment, what happens next?
The amount of the failed payment will be added to the next scheduled fortnightly payment. It is best to update your bank account details and/or have suf...
Wed, 28 Nov, 2018 at 3:30 PM
Why have I been charged a dishonour fee?
Whenever a direct debit payment fails, the amount of the failed payment will be added to the next scheduled fortnightly payment. If the subsequent direc...
Wed, 28 Nov, 2018 at 3:30 PM