Fitness Passport FAQ
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Cancellations, Downgrade and Suspension
How do I cancel?
How can I remove a family member from my account?
What happens if I get a job transfer to another location?
I've changed employer, how can I continue using my Fitness Passport?
What happens when I leave my employment at my eligible workplace?
What happens if I go on leave? (including Annual / Long Service / Maternity / Unpaid leave)
How can I suspend my account/membership?
Can I suspend part of my membership?
What happens if I get injured and can’t use the gym/pool?
I’m not ready to return to the gym yet, what are my options?
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