Whenever a direct debit payment fails, the amount of the failed payment will be added to the next scheduled fortnightly payment.

If the subsequent direct debit payment is also not received or otherwise fails, a payment dishonour fee of $5.00 is applied for each occasion that the subsequent direct debit payment/s is not received or fails.

Please make sure to update your bank account details and/or have sufficient funds on your account to avoid further inconvenience and extra fees associated with a dishonoured payment.