There is a 30-day notice period required for membership cancellation requests. When you sign up with Fitness Passport you join for a minimum 12-month contract period. If you elect to withdraw from the program inside that 12-month period, you may be charged a cancellation fee (see matrix below). If you need further clarification you may get in touch with your workplace facilitator (if applicable) or contact us by clicking the "Submit a ticket" button at the top of this screen.
Number of weeks since start of contract | Single Membership | Family Membership | Single Plus* | Family Plus* |
Week 3 - 13 | $225.00 | $275.00 | $275.00 | $325.00 |
Week 14 - 26 | $175.00 | $225.00 | $225.00 | $275.00 |
Week 27 - 39 | $125.00 | $175.00 | $175.00 | $225.00 |
Week 40 - 45 | $75.00 | $125.00 | $125.00 | $175.00 |
Week 46 - 50 | $25.00 | $50.00 | $50.00 | $75.00 |
*Plus Membership means your Membership, that also has a dependent child aged between 18 and 25 (an Additional Dependant Passport).
If you wish to cancel your membership, please contact us by clicking the "Submit a ticket" button at the top of this screen.
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