There is a 30-day notice period required for membership cancellation requests. When you sign up with Fitness Passport you join for a minimum 12-month contract period. If you elect to withdraw from the program inside that 12-month period, you may be charged a cancellation fee (see matrix below). If you need further clarification you may get in touch with your workplace facilitator (if applicable) or contact us by clicking the "Send Us An Enquiry" button at the top of this screen.
| Number of weeks since start of contract | Single Membership | Family Membership | Single Plus* | Family Plus* |
| Week 3 - 13 | $225.00 | $275.00 | $275.00 | $325.00 |
| Week 14 - 26 | $175.00 | $225.00 | $225.00 | $275.00 |
| Week 27 - 39 | $125.00 | $175.00 | $175.00 | $225.00 |
| Week 40 - 45 | $75.00 | $125.00 | $125.00 | $175.00 |
| Week 46 - 50 | $25.00 | $50.00 | $50.00 | $75.00 |
*Plus Membership means your Membership, that also has a dependent child aged between 18 and 25 (an Additional Dependant Passport).
If you wish to cancel your membership, please contact us by clicking the "Send Us An Enquiry" button at the top of this screen.
IMPORTANT NOTE: To cancel your account, your membership card/s MUST be returned to Fitness Passport or alternatively a photo of the destroyed card sent through to us. This can be done by contacting us by clicking the "Send Us An Enquiry" button at the top of this screen and attach a photo of the destroyed membership card/s (cut through the barcode).