How can I suspend or pause my membership?

Modified on Wed, 25 Jun at 4:09 PM

Here’s how to hit pause on your Fitness Passport membership:


Standard Suspension (up to 2 months)


You can suspend your membership for a minimum of 2 weeks and up to 2 months per calendar year - no documentation needed.


To do this:

  1. Log in at www.fitnesspassport.com.au/login  
  2. Click “Suspend Membership” under “Manage Membership” on the left
  3. Choose your reason and confirm your details

Suspension applies to your whole membership - so if you’ve added family members, they’ll be paused too.


Need a longer break?


If you need to suspend for more than 2 months, you’ll need to provide documentation like a flight itinerary, doctor’s certificate, or something similar. Just send us an enquiry here and attach any supporting documents.


Suspension fees


There’s a $5 per fortnight fee (pro-rated) during your suspension, charged on your usual direct debit dates. 


We can’t backdate suspensions, so if you’ve got a holiday coming up, let us know in advance so we can schedule it in!

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