To ensure security of your account, Fitness Passport requires that all users of the online portal use multi-factor authentication (MFA). Using MFA will add extra layers of protection for your account.

When you log in at from 5 July 2023, you will need to enter your username/email address and password, then select whether you want to receive a verification code via SMS or email (only one option is required). Once you enter the code, you will be able to log in.

If you are having trouble receiving the verification pin, please contact us by clicking "Send An Enquiry" at the top of this screen.