If you can't remember your password, you can reset your password by going to www.fitnesspassport.com.au and selecting “Log in” and then selecting “Forgot Password"


Enter your username or email address and submit. Select whether you would like to receive your password reset code as an SMS or an email.


Enter this code on the next screen to reset your password. Please ensure your password satisfies the following criteria:

  • At least 8 characters, with at least one upper case and one lower case letter
  • Include one number
  • Include one special character
    • Accepted ! @ # $ % ^ & * ( ) + =
    • Not Accepted { } | [ ] \ / : ; "" ' < > ? , .