I'm trying to sign up but it says my details already exist

This means your mobile number and/or email address is already linked to an existing Fitness Passport account, either as a primary member or a family member. 

Each email and mobile number must be unique, so you won’t be able to reuse them to create a new account.

If you have previously set up a user account but you have forgotten your password, head to www.fitnesspassport.com.au/login and hit "Forgot Password" and enter your email address. 

If you can't remember the email address on your user account, we can help! Send us an enquiry using the button at the top of this page, or click here. Make sure to include the email address and mobile number you're trying to register.