You can switch from a Family to Single membership once your initial 12-month minimum contract period has passed.
If you’ve already passed the 12-month mark:
- Submit a ticket here
- Let us know which family members you'd like to remove
If you're still within your first 12 months:
- A downgrade fee may apply (see the fee table below)
- Submit a ticket here and we’ll guide you through the next steps
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