How do I reactivate a family member?

Modified on Wed, 10 Sep at 4:28 PM

If you'd like to bring a family member back onto your Fitness Passport account, it's easy!


  • Send us an email here
  • Include the names of the family members you’d like to reactivate. 
  • If it’s been a while since they were active, feel free to include their current mobile number and email address so we can update their details.


Once we receive your request, we’ll send their applications to your Workplace Facilitator for approval.


As soon as they’re approved, your family members will be able to access facilities again using the MyFP app.

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