Access

What does "Staffed Hours Only" mean?
If a facility on your employer's package is listed as "Staffed Hours Only" you'll have access to the facility only while they are fully s...
Wed, 20 Mar, 2024 at 3:40 PM
Do I need to purchase an Access Key/FOB Key/Key Tag/Key Card?
A number of facilities request members wishing to access their facility to purchase a swipe key so they can gain access to the facility. This depends on the...
Fri, 10 Nov, 2023 at 1:07 PM
Will my child be allowed access as they are below 16 years if age?
Unfortunately some facilities do not allow children below 16 years old to be unaccompanied by adults. This policy is set by facilities to ensure the safety ...
Tue, 24 May, 2022 at 4:05 PM
Can I access facilities interstate?
Please check your current package if you have access to facilities interstate by logging in to www.fitnesspassport.com.au. On your dashboard, scroll down to...
Tue, 31 May, 2022 at 12:09 PM
How do I upgrade or downgrade my package type to have access Australia Wide?
To change your package, you will need to log in to the Fitness Passport website at http://www.fitnesspassport.com.au From www.fitnesspassport.com.au yo...
Wed, 8 Mar, 2023 at 12:19 PM